FAQ

Are the prices in Great British Pounds?


Yes, all prices quoted are based on the Great British Pounds. However, you will note a convenient drop-down menu that allows you to view pricing in other selected currencies. You will be informed at the checkout of the currency and amount that you will be charged in.

What are the customer services hours of operation?


Hours of operation for live representatives are Mondays to Saturdays 9:00 am to 12:00 am. EST and 10:00 and to 5:00 pm EST on Saturdays and Sundays. You can always place your order online 24 hours a day, 7 days a week.

Can I order if I am outside of the UK?

Yes, our products can be delivered to many countries across the globe outside of the UK. All importations and compliance with local laws and regulatory authorities are sorely your responsibilities

Can I order from you?

You can order from us if you are an individual or corporation

Is it possible for someone to place an order on my behalf (e.g. Secretary)?

Yes, You may get in touch with our customer service representative and they will advise you on the best course of action.

Why should I buy from Aesthetichealthltd.com?

Order from Aesthetic Health LTD ensures that you receive the lowest price for genuine, brand-name products. Our updated revised account area provides a better overview of your personal details, payment options, order history, and tracking orders. We also, have a feature cal “favorites” where you can create a list of your favorite products for feature reference. We also have a reorder button on account history pages, which makes repeat orders a convenient and quick process

Are the products offered on your website genuine?
How do I know they are?

All products offered by Aesthetic Health LTD are genuine, original products Each product shipped comes in the original manufacturer’s packaging, unadulterated and sealed. Please check the integrity of the packaging upon arrival.

Where do the products offered on your website come from?

We offer only genuine products sourced from Europe

What if there is a product I am interested in, but is not on Aesthetichealthltd.com?

Please contact the Aesthetic Health LTD customer service team. We are more than happy to check the availability of the requested products for you.

What if another company has a cheaper price?

Aesthetic Health LTD works hard to guarantee you the lowest prices. In case you find a cheaper price, call or write and the absolute best will be done to beat or meet it. Please note AESTHETIC HEALTH LTD will require recent proof of the price and service being offered in order to verify the contents of the offer apply. Please see the competitor comparison section to see how the offers from competitors may vary.

How do I know is the right product for me?


Customers now can review the products they have bought from us. You may refer to their testimonials as provided by order licensed doctors, dermatologists, and medical estheticians to help you choose.

What method of payment do is acceptable?

We accept Bank Transfer, Wire Transfer, and CryptoCurrency

Do you provide any payment terms (e.g. 30-days term)?

Yes, 10 days full return/refund policy for UK orders. 30 days for all international orders. That is out of the UK.